Terms & Conditons
Welcome to Genuine and Unique! These terms and conditions outline the rules and regulations for using our website and services. By accessing this website, we assume you accept these terms. Do not continue to use Genuine and Unique if you do not agree to all the terms and conditions stated on this page.
1. General Terms
By using this site, you certify that you are at least 18 years old and agree to comply with all applicable laws and regulations regarding your use of our website. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website after any such changes constitutes acceptance of the new terms.
2. Subscriptions and Services
Interior Design Consultation Subscriptions
We offer subscriptions for interior design consultations that provide recurring virtual design services. These subscriptions are billed on a monthly or yearly basis, depending on the plan selected.
Cancellation Policy for Subscriptions
• You may cancel your subscription at any time by contacting us via email at hola@genuineunique.com.
• Cancellations made less than 7 days before the next billing date will take effect for the following billing cycle, and no refund will be provided for the remaining days of the current period.
• Once canceled, you will continue to have access to your subscription services until the end of the paid period.
• We reserve the right to terminate subscriptions at our discretion, including in cases of misuse or abuse of the service.
3. Product Purchases
All products listed in our online store are handpicked, exclusive, and often limited in availability. Once a product is sold, it will not be restocked.
Return and Refund Policy
We hope you love your purchase, but if you’re not completely satisfied, you may return any item within 15 days of receipt for a refund.
• Eligibility for Returns: Products must be in their original condition, unused, and in the original packaging.
• Return Process: To initiate a return, contact us at hola@genuineunique.com with your order number and the reason for the return. We will provide you with return instructions.
• Shipping Costs: Customers are responsible for return shipping costs. The cost of the original shipping is non-refundable.
• Refund Processing: Once we receive and inspect your return, we will notify you via email. If the return is approved, the refund will be processed to the original method of payment within 7-10 business days.
Please note that we do not accept returns for any items marked as “Final Sale” or custom-made pieces.
4. Shipping and Delivery
We strive to process and ship orders within 3-5 business days. Shipping times vary based on the destination and shipping method selected at checkout. Genuine and Unique is not responsible for any delays caused by customs or other unforeseen circumstances.
5. Privacy Policy
We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the collection and use of information in accordance with our privacy policy.
6. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and software, is the property of Genuine and Unique or its content suppliers and is protected by international copyright laws. Unauthorized use of this content is prohibited.
7. Governing Law
These terms are governed by and construed in accordance with the laws of the United States, and any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of the state in which Genuine and Unique is registered.
1. General Terms
By using this site, you certify that you are at least 18 years old and agree to comply with all applicable laws and regulations regarding your use of our website. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website after any such changes constitutes acceptance of the new terms.
2. Subscriptions and Services
Interior Design Consultation Subscriptions
We offer subscriptions for interior design consultations that provide recurring virtual design services. These subscriptions are billed on a monthly or yearly basis, depending on the plan selected.
Cancellation Policy for Subscriptions
• You may cancel your subscription at any time by contacting us via email at hola@genuineunique.com.
• Cancellations made less than 7 days before the next billing date will take effect for the following billing cycle, and no refund will be provided for the remaining days of the current period.
• Once canceled, you will continue to have access to your subscription services until the end of the paid period.
• We reserve the right to terminate subscriptions at our discretion, including in cases of misuse or abuse of the service.
3. Product Purchases
All products listed in our online store are handpicked, exclusive, and often limited in availability. Once a product is sold, it will not be restocked.
Return and Refund Policy
We hope you love your purchase, but if you’re not completely satisfied, you may return any item within 15 days of receipt for a refund.
• Eligibility for Returns: Products must be in their original condition, unused, and in the original packaging.
• Return Process: To initiate a return, contact us at hola@genuineunique.com with your order number and the reason for the return. We will provide you with return instructions.
• Shipping Costs: Customers are responsible for return shipping costs. The cost of the original shipping is non-refundable.
• Refund Processing: Once we receive and inspect your return, we will notify you via email. If the return is approved, the refund will be processed to the original method of payment within 7-10 business days.
Please note that we do not accept returns for any items marked as “Final Sale” or custom-made pieces.
4. Shipping and Delivery
We strive to process and ship orders within 3-5 business days. Shipping times vary based on the destination and shipping method selected at checkout. Genuine and Unique is not responsible for any delays caused by customs or other unforeseen circumstances.
5. Privacy Policy
We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and protect your personal information. By using our website, you agree to the collection and use of information in accordance with our privacy policy.
6. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and software, is the property of Genuine and Unique or its content suppliers and is protected by international copyright laws. Unauthorized use of this content is prohibited.
7. Governing Law
These terms are governed by and construed in accordance with the laws of the United States, and any disputes related to these terms will be subject to the exclusive jurisdiction of the courts of the state in which Genuine and Unique is registered.